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Frequently Asked Questions

Find answers to the most common questions about our same day courier service

How much notice do I need give to ASAPToday for a same day collection & delivery?

We're built for urgency - short notice is our speciality. You can book at any time, and we’ll have a van at your collection point in as little as 30 to 60 minutes. Need something heftier? Trucks take a little longer to wrangle, but we can usually have one on-site within 90 minutes of your booking. Fast, flexible, and always on the move.....that’s how we roll.

What vehicles do you have available at ASAPToday?

With access to over 50,000 vehicles across the UK, thanks to our nationwide partner network, we’ve got wheels for just about anything. From nimble small vans to mighty 44 tonne curtainsided artics, we’ve got you covered. Want the full lowdown on what each vehicle can carry? [Click here for the full fleet breakdown.]

What if I don't know what vehicle I need for my urgent load?

No problem, we’re here to help. You can [click here] for a full breakdown of our vehicles and what each one can carry, or just give our support team a shout on 0333 772 2474 or email: support@asaptoday.co.uk. We’ll make sure the right wheels turn up for the job.

 

Do ASAPToday have a minimum charge?

No minimum charges, no fixed-per-mile rates—just smart, fair pricing. When you post a load on our platform, we use real-time tech to calculate the journey time and generate a tailored quote just for you. You only pay for the job, not a flat rate or guesswork.

What’s a same day backload?

A same-day backload is when we match your delivery with a vehicle that’s just finished a job nearby and is heading back empty, towards your delivery area. Instead of driving back with fresh air, they carry your load for a discounted rate. You still get a dedicated vehicle, full tracking, and a direct run to your drop-off - just up to 40% cheaper. Smart, efficient, and greener too.

 

The per mile rates in your introductory email are very cheap. Are they real?

They absolutely are, but they’re based on long distance loads (typically 200+ miles). When you post an urgent job on the ASAPToday platform, it instantly alerts both local drivers near your collection point and empty vehicles that have just delivered nearby, and are heading home near your delivery area. These return-trip drivers are looking for a backload, which means you still get a dedicated, fully tracked vehicle, but often at up to 40% less. Smart logistics = real savings.

I can see my instant quote, but your platform is searching for cheaper quotes. What does that mean?

Our clever tech (we call him Barry) gives you an instant quote based on the time it’ll take to deliver. But Barry doesn’t stop there - he spends the next 5 minutes checking in with thousands of trusted partners across the UK who might be closer, emptier, or cheaper. ASAPToday is the only same day courier platform in the UK that compares real-time availability and live partner quotes to find you the best deal, fast!

 






 

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